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Friday, November 15, 2019

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2019-11-11

New service call request form

Good news! Modifications have been made to the service call request form in the SMB Portal. The new form gives us a more accurate picture of your problem so that we can assign your request faster to the best person to respond.

2019-10-07

Closing of our offices on Monday, October 14

Please note that our offices will be closed on October 14 for Thanksgiving.

2019-08-30

Offices Closed Monday, September 2

Please note that our offices will be closed on Monday, September 2.

2019-06-12

2019 summer schedule

2019-05-27

Warning: File storage service (Dropbox, Google Drive, One Drive, etc.)

Please be advised that we cannot guarantee the integrity of your data if your software is installed locally and your data are stored in Dropbox, Google Drive, One Drive or any other type of cloud service.

2019-05-27

Notice of maintenance of our servers – Tuesday, May 28, 2019

Please note that we will be doing maintenance work on our servers on Tuesday, May 28, 2019.

2019-05-13

Closing of our offices on Monday, May 20

Please note that our offices will be closed on May 20 for National Patriots’ Day.

2019-04-25

2019 Budgets for Certain Provincial and Territorial Governments

The governments of Ontario (April 11), Nova Scotia (March 26), Saskatchewan (March 20), New Brunswick (March 19), Manitoba (March 7), Yukon (March 7), Nunavut (February 20), British Columbia (February 19) and the Northwest Territories (February 6) recently tabled their budget.

2019-04-15

Closing of our offices on Monday, April 22

Please note that our offices will be closed on April 22 for Easter Monday. Happy Easter!

2019-03-22

Québec provincial budget

2019-03-20

Federal Budget – March 19, 2019

2019-02-13

Offices closed for the day

Due to the winter storm, we made the decision to close our offices for the day to ensure the safety of our employees.

We are sorry for the inconveniences.

The management team

2018-12-28

CCQ – Rates modifications

2018-12-17

2019 Holiday Hours

Please note our opening hours during the holiday period

2018-11-21

Notice of maintenance of our servers – Thursday, November 29, 2018

Please note that we will be doing maintenance work on our servers on November 29, 2018, from 9:00 p.m. to 6:00 a.m.

2018-09-27

Offices Closed Monday, October 8

2018-09-13

Notice : technical problem resolved

The technical problems we were experiencing with our email servers are now resolved. We will respond to every email received as soon as possible. Please allow for a longer response time for any email or submission of promotional forms.

2018-09-13

Notice: temporary technical problem [email servers]

Please contact us by phone, or from the SMB portal, for any question or to place a service call. We are sorry for any inconvenience this may cause and we will notify you promptly when our email system is back online.

2018-06-12

2018 Summer Schedule

2018-06-06

Telephone line problem solved

Our telephone line problem has been solved. All our services are now fully operationnal.

2018-06-05

Faulty Telephone Line

We are currently experiencing difficulties with our telephone line. For any technical support, you can contact us using the Service Call tool from your SMB Portal.

2018-05-18

Update of CCQ rates – Civil engineering and roadwork sector
Update of social benefits rates – Industrial and Commercial sectors

A major update of CCQ rates is now available for the Civil engineering and roadwork sector. The new rates are applicable for the May 2018 period (period starting April 29, 2018).

2018-05-14