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2021-01-05

Notice – High volume of calls

We are currently experiencing issues with our telephone system due to a higher than usual volume of calls. We therefore invite you to go through the SMB Portal to place your service calls.

2020-12-07

Schedule for the 2020-2021 holiday period

Please note our opening hours during the holiday period:

  • December 24: 8:30 to 5:00
  • December 25: Closed
  • December 28: Closed
  • December 29-30-31: 8:30 to 5:00
  • January 1: Closed
  • January 4: Closed
  • January 5: 8:30 to 5:00

We would like to take this opportunity to offer you our best wishes for health, happiness and prosperity.

Happy holidays!

2020-10-26

End of the power outage

The power failure that affected our systems has been resolved and our telephone service is fully restored.

2020-10-26

Power outage

A power outage is currently affecting our telephone system. We are working to find a solution as quickly as possible to limit the impact of this outage on the service.

2020-10-23

Minimum Wage Rate Increase

The following table shows the increase in the minimum wage rate by province.

2020-10-05

Closing of our offices on Monday, October 12

Please note that our offices will be closed on October 12 for Thanksgiving.

2020-10-01

Warning for Office Suite 2010 users

Please be advised that Microsoft will no longer support Office Suite 2010 starting October 13, 2020.

2020-08-12

An update for Acomba is now available.

In addition to the items indicated in the release notes, the software now uses a new display tool for the SMB Portal.

2020-07-31

2nd reminder : Warning for Office Suite 2010 users

Please be advised that Microsoft will no longer support Office Suite 2010 starting October 13, 2020.

This means that we will no longer be able to guarantee the compatibility between our applications and Office 2010 after that date.

In the meantime, we recommend that you purchase a more recent version of Office.

Thank you for your understanding.

2020-06-25

CCQ – Modification of certain rates

Modifications to certain union dues will take effect starting June 28, 2020. You will have to take these modifications into account when producing your monthly report for July, which must be remitted to the CCQ by August 15, 2020 at the latest.

2020-06-19

2020 summer schedule

2020-06-09

Emploi-Québec – Explore subsidy programs to train your employees

Emploi-Québec offers several subsidy programs to help you train new employees or ensure the continuous development of your employees’ skills. Have you checked to see if you are eligible?

2020-05-21

Increase in online purchases - Benefit from e-commerce today!

E-commerce has jumped 118% in Quebec in the last few months! The current circumstances are pushing consumers to adopt online shopping and many will continue to use it, even after the crisis. It is therefore important for merchants to adapt.

2020-05-19

Flexibility measures for individuals and businesses

In the coming days and weeks, we will inform you of the measures affecting individuals and employers which the government authorities implement in line with the Covid-19 pandemic.

2020-05-08

Canada Emergency Wage Subsidy

You can now apply for the Canada Emergency Wage Subsidy.

2020-05-06

Make your business shine with Le Panier bleu

Le Panier Bleu is a web platform set up to help consumers seeking local products, but also as an opportunity for local businesses to stimulate their sales.

2020-05-06

Warning for Office Suite 2010 users

Please be advised that Microsoft will no longer support Office Suite 2010 starting October 13, 2020.

2020-04-15

Minimum Wage Rate Increase

The following table shows the increase in the minimum wage rate by province.

2020-04-07

Record of Employment – Block 14 (Expected date of recall)

A number of you have indicated in block 14 of the record of employment that the expected return to work date was April 14. However, as indicated yesterday by the Government of Quebec, most businesses in Quebec will remain closed until May 4.

2020-04-06

Temporary subsidy for employers (10%)

Employers can apply for the temporary wage subsidy immediately or wait until after June 20, when the period covered by the subsidy will be finished.

2020-04-03

Warning: File storage service (Dropbox, Google Drive, One Drive, etc.)

Please be advised that we cannot guarantee the integrity of your data if your software is installed locally and your data are stored in Dropbox, Google Drive, One Drive or any other type of cloud service.

2020-03-26

Records of employment

Various details concerning the record of employment, such as production via ROE Web, access to the Service Canada site and using MyPaycheque.net

2020-03-24

Notice - High call volume

We are currently experiencing problems with our telephone system due to a higher call volume than usual.

2020-03-23

Keep updated on the COVID-19 situation

To know our policy and the prevention measures put in place to slow the progress of the COVID-19 virus, please consult our website.

2020-03-13

COVID-19: management of requests for technical support

Please note that effective March 16, for a period of two weeks, you can make calls for technical support from any telephone number.

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