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Friday, March 13, 2020

COVID-19: management of requests for technical support

Given the unique circumstances surrounding COVID-19 and the recommended precautions, a number of our employees will be teleworking for the next two weeks. We realize that this will probably be the case for many other businesses, possibly including your own.

Therefore, starting Monday, March 16, in order to offer maximum flexibility to our users who must work remotely, you will be able to make calls to request technical support from any telephone number. However, you will have to know the telephone number associated with your business file.

This exceptional measure will be in place for a minimum of two weeks.

The ACCEO team